We’re part of the fast-growing Inside Ideas Group of agencies, and we’re on the lookout for an experienced and self-motivated administrator to support our Account Handlings Team in Bournemouth or Leicester due to a current high volume of work. We are looking for someone who can be in the office full-time.
The key role of the Client Account Administrator is to work closely with the rest of the Account Management team and provide them with the necessary support in developing service excellence for our clients.
What you’ll be doing
Inputting data from client handwritten customer enquiry forms into excel
Updating and assisting in the preparation of monthly schedules using an excel template
Updating weekly reports with data extracted from online portal
Liaise with Account Executive to handle requests and queries from Senior Managers
Provide administrative support to other client teams when needed
Updating data Rightmove and Zoopla website
Collating all supporting materials included in the monthly schedule invoicing
Inputting briefs from Account Managers onto internal system
Have previous experience working in an administrative role or similar
Be confident in using Excel, PowerPoint and Word (and any other software which is a necessity)
Be great at juggling lots of different tasks and working out what’s really important, as you will have competing demands on your time
Be extremely organised and able to meet the deadlines
Have strong numeracy and attention to detail – it’s essential as you can spot any mistakes as they come up
Have strong communication skills and be able to build great relationships with different people across our agency
Have the ability to quickly adapt to different situations and to be flexible
Be able to work well in a team as well as on your own
In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic agency. We do believe that’s our people who make us different and that why we put a great benefits package for them, including:
25 days’ holiday per annum, with an additional day’s leave for your birthday
Your own laptop
Life Assurance and Income Protection Scheme
Private Medical Health Cover and Cash plan
Matched company pension contribution of up to 4% of your annual salary
DMA membership with access to great resources as well as opportunities to learn and develop in your career at AF
We also have some fun social clubs, free fruit, and a great modern office.
If you are a friendly, driven and hard working individual with an excellent eye for details – we want to hear from you!
We have big ambitions over the next few years and we are looking for someone who is a team player and can build good relationships with all internal teams.